Refund policy

We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

To be eligible, your item must be unused, unopened, and in its original packaging. Proof of purchase is required.

Returns

To request a return, please contact Zygo Labs using the contact information provided on our website.

If your return is approved, we'll provide instructions on where and how to send your package. Customers are responsible for return shipping costs unless the item is defective or otherwise required by law.

Returns sent without prior authorization will not be accepted.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and details so we can resolve the issue.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time to process the refund.

Contact Us

For return or refund questions, please contact Zygo Labs through the contact information provided on our website.

Nothing in this policy limits your rights under applicable consumer protection laws.